MEMBERSHIP CHANGES
Membership Cancellation
We’re sorry to see you go and hope to welcome you back in the future. If you decide to cancel your YMCA membership, you now have two convenient options:
- 1. Cancel Through Your Online Account
You can now cancel your membership directly through your YMCA Online Account — no forms or emails required. Simply log in, navigate to Manage Membership and select Cancel Membership in the upper right hand corner.
- 2. Cancel Via Email
If you prefer, you may still submit your cancellation request by emailing a Membership Director. Once submitted, a YMCA team member will process your request and send you a confirmation email. Please note: It is your responsibility to ensure that your cancellation has been processed and confirmed.
- Contact a branch Membership Director:
Nashua Y: Erinn Kobisky at ekobisky@nmymca.org
Merrimack Y & Westwood Park Y: Jackie Hancock at jhancock@nmymca.org
Please note: Cancelling your membership does not automatically cancel program registrations or childcare services. You may be subject to additional fees or rate changes for those programs and services if they extend beyond your membership end date. If you have any questions about your membership end date or would like to discuss options before cancelling, our staff is here to help. Contact your Y’s Welcome Center.
Financial Assistance is Available
Before making changes to your membership, please know that the Y is here to support you. Through our financial assistance program, we offer scholarships for membership and programs. The YMCA of Greater Nashua offers Unemployment Relief Membership options for current members who have lost their jobs and can no longer afford monthly dues. It is our mission to ensure you continue to have access to enriching programs and the Y community during challenging life circumstances. Unemployment Relief provides up to three months of membership for eligible applicants. To apply, complete the Y Cares Financial Assistance Application, available on our website atwww.nmymca.org/financial-assistance.
Membership Changes
Looking to make changes to your membership type? Please stop by the Welcome Center or contact your branch Membership Director for assistance.
Refunds
Membership dues are non-refundable. If you were incorrectly charged due to the YMCA’s error, a full refund will be given as long as the refund is accompanied by proper documentation (i.e. email confirmation). Under these circumstances, the YMCA will not refund more than three months of membership at any given time.