LEARN, GROW AND THRIVE WITH A CAREER AT THE Y:
Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than a job—you’ll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you.

POSITION SUMMARY:
Under the direction of the Welcome Center Director, with additional help and guidance from our Health and Wellness Director, the Westwood Park Facility Monitor is responsible for ensuring safety and security of all members and guests. This position is responsible for general knowledge/promotion for all facility schedules, while respectfully communicating wellness floor & facility policies to ensure members & guests remain safe by abiding to the rules, will complete regular cleaning duties & most importantly, effectively provide a welcoming environment for all. Responds and reports any incidents appropriately. Follows all YMCA Emergency Action Procedures in conjunction with fellow team members. The candidate must be able to make decisions in high pressure times that aid with all and works well with others as a team as well as with limited supervision. Performs duties outside general responsibilities; like making sure that all workout equipment is put back where it belongs; periodically checking our bathrooms/lockers room for the safety of our members.

QUALIFICATIONS:

• Must be at least 16 years of age; 18 years or older is preferred
• Ability to communicate effectively
• Ability to work in high volume times
• Able to lift up to 50lbs

ESSENTIAL FUNCTIONS:

• Warmly and enthusiastically greet members through eye contact and with a smile. Anticipate their needs and approach them before they approach you whenever possible.
• Work with the Welcome Center to provide quality guest experiences.
• Flexibility and adaptability to changed situations are essential in this position.
• Build relationships with members by introducing yourself and asking the name of each member with whom you come into contact. Make a point of remembering members’ names and use them frequently.
• When the opportunity arises, introduce members to other members or to fellow staff.
• Respond to all inquiries and complaints in a timely and courteous manner.
• Engage with members in a way that they feel welcomed and connected to the Y.
• Be able to work as a team member, assisting fellow staff when necessary.
• Attend all scheduled staff meetings and trainings.
• Reliable transportation.
• Attendance is expected even in inclement weather.
• Interested in contributing to the mission of the YMCA.
• Outgoing personality and strong customer service skills.
• Ability to commit to a seasonal schedule.
• Other duties as assigned.

YMCA COMPETENCIES:

• Relationships: Builds rapport and relates well to others
• Inclusion: Works effectively with people of different backgrounds, abilities, opinions and perceptions.
• Innovation: Embraces new approaches and discovers ideas to create a better member experience.
• Quality Results: Strives to meet or exceed goals and deliver a high-value experience for members.
• Self-Development: Pursues self-development that enhances job performance.

OUR CULTURE:
Our mission and core values are brought to life by our culture. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.